Community Services

Greater Haverhill Community Services works with clients to solve problems and access resources to become self-sufficient.

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CAI Greater Haverhill Community Services works with clients to solve problems and obtain resources to help the client and the client's family become self-sufficient. Assistance is also provided to low-income families with budget planning and landlord/tenant concerns.

CAI Greater Haverhill Community Services is located at 3 Washington Square, 4th Floor in Haverhill, MA. 978-373-1971.  

The CAI Haverhill Office administers the Emergency Food, Shelter, Rent and Utility Program (EFSP). EFSP is a federally funded financial assistance program designed to provide emergency support to people having difficulty keeping up with household bills including; rent, mortgage and utilities (excluding telephone, cable and Internet).

Funds are available on a limited basis and are allocated on a first come, first served basis after completing client intake and determining eligibility. Eligibility for this program includes having sustainable income.

This program serves Haverhill, Boxford, Groveland, Georgetown and Rowley, Massachusetts.

Each December more than 200 Haverhill households receive vouchers for gifts and food from the Gazette Santa Fund, sponsored by the Haverhill Gazette. CAI’s Community Services department administers this program.

Service Area: Haverhill

CAI Housing Services assists tenants with advocacy and information regarding rights and responsibilities. Clients request assistance in working with utility companies to maintain services. Housing Services refers clients to relevant services provided by Community Action and other agencies.

Health Insurance Help and Information

The Greater Lawrence Community Action Council (GLCAC) Health Care Navigator Program will hold hours at Community Action, Inc. locations in Haverhill and Amesbury in November, December, and January. This program can help educate and enroll you in the new health coverage programs now available under the federal Affordable Care Act. GLCAC is a designated as an official Navigator by the Massachusetts Health Connector. 

Open enrollment begins November 1, 2017, for coverage beginning January 1, 2018. Enrollment closes January 31, 2018.

For more information about this program, please contact:

Elizabeth Martinez, GLCAC Navigator Program Coordinator, (978) 620-4784 or,
go to the GLCAC website:


Tue Nov 28 @ 9:00AM - 12:00PM
Health Care Navigator Enrollment
Tue Dec 19 @ 9:00AM - 12:00PM
Health Care Navigator Enrollment
Tue Dec 26 @ 9:00AM - 12:00PM
Health Care Navigator Enrollment
Tue Jan 16 @ 9:00AM - 12:00PM
Health Care Navigator Enrollment

Eligibility, service area and income guidelines

Eligibility varies based on program/service. CAI Greater Haverhill Community Services serves the following Massachusetts cities and towns: Boxford, Georgetown, Groveland, Haverhill and Rowley.

Apply for Community Services Programs

To apply for programs and services provided by CAI Greater Haverhill Community Services please contact:

CAI Community Services, Main Number
Community Action, Inc. 
3 Washington Square, 4th Floor 
Haverhill, MA 01830  


Full contact info and map