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Volunteer Income Tax Assistance Program


CAI participates in the IRS sponsored VITA (Volunteer Income Tax Assistance) Program which offers free tax help to low-to moderate-income people (generally $51,000 and below) . IRS certified volunteers receive training to help prepare basic and intermediate tax returns for those unable to do so themselves.


CAI's VITA site is located at 145 Essex Street in Haverhill. Free tax preparation, for those who qualify, is available starting in January extending through mid April. Massachusetts tax returns are prepared simultaneously. Returns are reviewed by a qualified coordinator and electronically filed.




Have you lost or misplaced your Social Security Card?

Effective August 1, 2014, local Social Security field offices will no longer issue Social Security Number verification printouts. Individuals who need proof of their SSN and cannot locate their card, will need to apply for a replacement card, which will take 7 to 10 business days. Your Social Security card is legal proof of your Social Security number. If you need proof of your number and you need to apply for a replacement card, you must complete an application for a Social Security Card – Form SS-5, which can be found online at www.socialsecurity.gov/ssnumber.


Social Security recently announced that local Social Security offices will continue to provide benefit verification letters until further notice, rescinding an earlier announcement that it would stop issuing these letters on October 1. For online access to Social Security information go to http://www.ssa.gov/.




Copyright © 2014 Community Action, Inc. Online. 145 Essex St. Haverhill, MA. 01832 (978) 373-1971


Volunteer for the VITA Program

If you would like to become a Volunteer Tax Counselor for this program, please complete a volunteer application and return to address below. No experience is necessary, training is provided from early November through mid January.

Download Volunteer Application.

Attn: VITA Program
Community Action, Inc.
145 Essex St.
Haverhill, MA 01832

Questions, please contact:
Marge Hooper